Feedback on bug reports
torhu
fake at address.dude
Fri Mar 16 11:44:20 PDT 2007
David Ferenczi wrote:
>>> It seems that this request has been silently ignored. Rejecting would be
>>> ok, but ignorance is more than disappointing.
>>>
>>> I would like to understand the reasons.
>>>
>>> Could anybody give me some short explanation on this?
>>
>> It's a one-man project, so the reason there's not much feedback is
>> shortage of manpower. It's just the way it is, we've all had to get
>> used to this fact. A one-man project that creates free products can't
>> provide the same level of customer support that a commercial project
>> can. Hope this explains it.
>
> Thanks, I agree. But I think it somehow also lies on the topic. There are
> topics, which get attention immediately, and there are others, which never.
>
> The point is, just like in case of bug reports, to get some feedback. Let it
> be even a single line.
>
> If you have a community around your project, it is necessary to communicate
> with them. Or just define some rules, if you don't have time for it. E.g. I
> don't answer mails, newsgroup post, except for...
>
> The worst can happen to enthusiast users that they get ignored. This makes
> also the recommendation of D questionable.
>
> My suggestion addressed this kind of situation at bug reports. And the
> impression is (maybe the truth is totally different) that nobody cares.
I fully agree with you. I expect the situation will improve sooner or
later, forced by increasing adoption of D. How it's going to happen
remains to be seen.
More information about the Digitalmars-d
mailing list