Tango requests

Bill Baxter dnewsgroup at billbaxter.com
Sun Nov 18 18:42:29 PST 2007


Kris wrote:

>> Here's another reason to spend some time convincing people to use Tango. 
>> My dad is in a much more sales-oriented field than I am and he told me one 
>> time about how there are different kinds of customers.  Some customers 
>> walk in and will take anything you try to sell them.  But they'll also 
>> just as happily go down the street next week to the other guy and buy from 
>> him instead.  Other customers ask a lot of questions and require a lot of 
>> hand holding -- they're harder to get an initial sale out of, but once 
>> you've convinced them, often they're yours for life.  They'll even go out 
>> of their way to convince *other* people to go to your shop, and ignore 
>> things like price differences, just because you've earned their trust.
> 
> There's perhaps also a case where some people are just not worth the 
> trouble? Strangely enough, some people would prefer to have no choice, and 
> for Tango to die a horrible death. There's little point in trying to reason 
> with such people. I'm sure you'd agree?

Yep.  There are those.  But every cogent, well-reasoned argument you 
make in the face of blustering just makes you and Tango look better to 
everyone watching from the sidelines.

--bb



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