Tango requests
Bill Baxter
dnewsgroup at billbaxter.com
Sun Nov 18 18:42:29 PST 2007
Kris wrote:
>> Here's another reason to spend some time convincing people to use Tango.
>> My dad is in a much more sales-oriented field than I am and he told me one
>> time about how there are different kinds of customers. Some customers
>> walk in and will take anything you try to sell them. But they'll also
>> just as happily go down the street next week to the other guy and buy from
>> him instead. Other customers ask a lot of questions and require a lot of
>> hand holding -- they're harder to get an initial sale out of, but once
>> you've convinced them, often they're yours for life. They'll even go out
>> of their way to convince *other* people to go to your shop, and ignore
>> things like price differences, just because you've earned their trust.
>
> There's perhaps also a case where some people are just not worth the
> trouble? Strangely enough, some people would prefer to have no choice, and
> for Tango to die a horrible death. There's little point in trying to reason
> with such people. I'm sure you'd agree?
Yep. There are those. But every cogent, well-reasoned argument you
make in the face of blustering just makes you and Tango look better to
everyone watching from the sidelines.
--bb
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