D as a betterC a game changer ?

[Walter Bright]

On 12/30/2017 3:47 PM, rjframe wrote:
> He does have a point. At work, people often email me directly, or stop me
> in the hallway, to report things that belong on the issue tracker. I
> consistently tell people that if I don't fix something the same day, it
> likely isn't going to happen unless it's on the issue tracker, yet again
> and again they'll tell me of a problem in person, quite often when I've
> left my organizer in my office.
> 
> There is an official method of dealing with bugs, so that needs to be the
> system used, and consistently used. If the current system is insufficient,
> it should be improved or replaced, but you can't run reports from IRC or
> the NG.

You're exactly right.

Before Brad Roberts set up bugzilla, the bug reporting system was an email 
folder on my system. Such a thing does not scale, was completely disorganized 
and erratic, was not accessible by anyone but me, etc.

Having a centralized, organized, professional bug reporting system is the *only* 
practical way of managing bug reports, discussions about them, status, 
statistics, and resolutions.

Verbal reports, emails, forum postings, chat logs, reddit, etc., is completely 
impractical as a bug reporting system once a project exceeds a certain size, and 
D exceeded that threshold a long, long time ago.

While filing a bugzilla issue does not guarantee action, not filing an issue 
pretty much guarantees no action.