[Robotgroup] Free at last

[brooksdesign]

   Thanks to everyone for the moral support .I been talking to evryone I know that has been witness to her crap and if this ever goes to court it will be a packed house as everyone would love to get their real story in public . She is a very prominent member of the comunity and has pissed off a LOT of people .
   On a lighter note ,anyone out there have a big box of 1/8 male pipe thread to compression fittings ?New bots are coming along nicely but the little thing can bring progress to a halt .They are cheap and avialable in most all hardware stores but only in small quantities of one or two .I geuss I could order a whole box now that I have the time to work on it .
   Paul ,I did find the top panel and the front (or is it the back?) of the Hero ,still looking for the last one .
-brooks
P.S. What goes clip clop clip clop ,bam bam ,clip clop clip clop ?
An Amish drive by shooting .
   

-----Original Message-----
>From: Vern Graner <vern at txis.com>
>Sent: Sep 18, 2006 4:54 PM
>To: Austin Robotgroup Mailing List <robotgroup at puremagic.com>
>Subject: Re: [Robotgroup] Free at last
>
>Leslie Filip wrote:
>> I used to be afraid of turning down jobs, even bad ones, because I  
>> did not want to offend anyone or go without work. I have to agree  
>> that sometimes just being done with a bad customer is worth many  
>> times the price of the job. Please be thankful that your freedom is  
>> only in the 4 digit range and not solidly into 6. Hallelujah brother,  
>> be free!
>
>I second that! About 3 weeks ago, I had one of my more troublesome 
>customers call and say they had an EMERGENCY and NEEDED us to help with 
>a server of theirs IMMEDIATELY!
>
>As they had been slow-pay in the past, and had also not been the most 
>accommodating (constantly questioning the billing/ rates/ honesty/ 
>necessity of work etc) I offered to sell them a 10 hour block of time 
>and I would send a tech to do the work once I had received payment.
>
>They called and ranted about this terrible "treatment" and "why was the 
>price $5 an hour higher than the last time they had us do work for them" 
>(18 mons ago!) and could they pay half up front etc etc.
>
>When I stuck to my guns on the pricing and arrangement, they then called 
>the cell phone of one of my techs and proceeded to rant at him (we had 
>given the cell # as a courtesy for emergency use for a previous job on a 
>mission critical server of theirs).
>
>When the tech called me to say "WTF?!" I got to send these jokers the 
>following letter:
>
>---------------- CLIP -----------------
>After further review, we are unfortunately unable to accept additional 
>work at this time. We are no longer offering the 10 or the 20 hour block 
>of time referenced in my previous emails. Thank you for your interest.
>---------------- CLIP -----------------
>
>Felt *GOOD* to hit send on that one! :)
>
>Vern
>
>-- 
>Vern Graner CNE/CNA/SSE    | "If the network is down, then you're
>Senior Systems Engineer    | obviously incompetent so why are we
>Texas Information Services | paying you? Of course, if the network
>http://www.txis.com        | is up, then we obviously don't need
>Austin Office 512 328-8947 | you, so why are we paying you?" ©VLG
>_______________________________________________
>Robotgroup mailing list
>Robotgroup at puremagic.com
>http://lists.puremagic.com/cgi-bin/mailman/listinfo/robotgroup


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