Should enhancement requests be allowed in bugzilla?
Walter Bright
newshound at digitalmars.com
Sun Jun 11 15:59:29 PDT 2006
Sean Kelly wrote:
> Walter Bright wrote:
>> I agree with you it's absurd. But the reality is that people can and
>> do use bug counts as a measure of quality or progress towards quality.
> Very true. In fact, rewards are sometimes even given to those who close
> the greatest number of "bug" entries per release. Oddly, this seems to
> encourage developers to produce a shoddy product so they have a
> never-ending stream of bugs assigned to them. It also makes no
> differentiation between implementing new features (difficult and
> productive work) vs. trivial bug fixes (easy and non-productive work),
> but I suppose that's what you get when non-technical people are the ones
> structuring the work environment.
I did see one corporation reward engineers for minimizing the bug count.
What was the result? Long, knock-down drag-out fights over what was and
was not a bug. Long, knock-down drag-out fights over whether bug A was
one bug or really 2 bugs, or 3 bugs. And worst of all, engineers were
motivated to at all costs avoid entering bugs in the database at all.
It worked for about a week until the engineers figured out how to game
the system. About a month later, management realized it was a disaster
and pulled it.
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