Lost a new commercial user this week :(

[Gary Willoughby via Digitalmars-d]

On Wednesday, 31 December 2014 at 21:05:41 UTC, Dicebot wrote:
> So, getting back to this. What do I see wrong in this thread? 
> It creates a clear message : you don't really want to be a D 
> contributor.
>
> Once you start doing it, all privileges of doubt that belong to 
> "user" are lost and bunch of obligations suddenly appears. And 
> of all obligation worst offender written by Gary is requirement 
> to strongly identify oneself with a D project.
>
> Let's get it straight : I don't want to ever be associated with 
> D upstream. I have never wanted to be part of Phobos 
> development team. Only reason I have write access is that last 
> time I complained about issues in pull request management 
> Andrei has suddenly given me write access and asked to fix it 
> myself. Probably my biggest mistake was agreeing to do it 
> instead of answering "fuck you" like Manu did.
>
> And I find this comment by Manu absolutely outrageous:
>
>> Surely you can understand that my desire to *use* D as a tool 
>> is not
>> at odds with my desire to continue to work in the fields that 
>> I prefer
>> to work in?
>
> You can hardly even imagine how angry I was when reading it and 
> amount of spoken swearwords that have never reached the NG. 
> Here I am just being told in most straightforward way "I don't 
> want to work on things I need because I have better things to 
> do so you must do those things instead as you can't do anything 
> better anyway".
>
> Yes, there was an argument about long-term profit caring about 
> users from other fields bring. Sorry, but D community is simply 
> not big enough to afford such long-term investments. To make 
> work on Windows toolchain of any interest to me following 
> future assumption would need to hold true:
>
> - it will actually help to attract new users
> - at least some portion of this added user base will decide to 
> contribute back, directly or indirectly
> - some of resulting contributions will benefit Linux ecosystem 
> too
> - that final added value will be higher than original investment
>
> It will take quite a while. I appreciate feedback about what is 
> wrong but not _demands_ about what to work on. If kind 
> acceptance of any demands is considered inherent duty of anyone 
> it least a bit associated with D dev team I kindly ask to 
> remove any access from me to avoid any further confusion. There 
> is no way I will oblige to image written down by Gary in this 
> thread.

Just because you contribute to D it doesn't give you any 
authority to get angry at users or:

* Pull rank just because you contribute
* refusing to take seriously requests for features to be 
implemented/finished
* trying to belittle user requests
* treating non-contributing users as lesser than you
* propagating an attitude of 'contribute or gtfo'

The vast majority of users of D will *never* contribute anything 
*ever* but they will (from time to time) ask for something. Just 
deal with it. Add it to an issue tracker and triage. Users should 
be put first in all cases, period! Especially if they are 
experiencing problems or shortcomings from 'your' product. Just 
because it's free doesn't mean users needs should be disregarded 
or that support should not be given.

I'm seriously considering writing a new blog article for reddit, 
highlighting the attitudes in this discussion because they are so 
seriously anti-success.